Frequently Ask Question

Why is Noya’s Hair Care Salon introducing memberships?

Memberships allow us to provide consistent, high-quality care while protecting appointment availability, service time, and overall client experience. Hair thrives with routine, and memberships ensure that care remains intentional and results-driven.

Do I have to be a member to book services?

Some services remain available without membership; however, select services—such as Wash & Go / Curl Definition and certain maintenance visits—now require an active membership to ensure proper care and consistency.

What do memberships include?

Memberships include:

  1. Standing appointment intervals
  2. A monthly membership fee
  3. Preferred pricing or service discounts
  4. Seasonal treatments and add-ons
  5. Priority booking and reduced wait times

Why is there a monthly membership fee?

The monthly fee secures your appointment time, helps cover premium product usage, and allows for seasonal care planning. This structure supports consistency while offering members greater value and savings on services.

Can I still book appointments without a membership?

Yes, depending on the service. Memberships are strongly recommended for clients seeking ongoing care, consistent styling, and service savings.

Are memberships refundable or transferable?

Membership fees are non-refundable and non-transferable. Memberships are designed for clients committed to their personal hair care routine.

What happens if I miss an appointment?

Standing appointments require advance notice for changes or cancellations. Missed appointments may result in forfeited benefits for that visit. This policy protects scheduling availability for all members.

Do memberships include services or just discounts?

Memberships provide access, structure, and savings, not unlimited services. Services are booked separately at a discounted or preferred member rate.

Can I cancel my membership?

Yes. Memberships require a minimum commitment period (recommended: 3 months). Cancellation terms will be outlined at enrollment.

Are memberships available for children, seniors, or specialty services?

Yes. We offer memberships for:

  1. Children’s care
  2. Seniors (62+)
  3. Extensions
  4. Braids
  5. Natural hair & silk press
  6. Color and keratin care

Each membership is designed specifically for those needs.

How do I join a membership?

You can enroll by:

  1. Booking a consultation
  2. Selecting a membership during checkout
  3. Contacting the salon directly for guidance

Why are prices increasing in 2026?

Pricing updates reflect the consistently rising cost of premium products, time, education, and service quality over the last 3 years where there was no increase for salon clients. Memberships allow loyal clients to continue receiving preferred pricing despite these increases.

✨ FINAL NOTE

Luxury hair care is not rushed—it is planned.

Our membership system ensures your hair receives the care, time, and attention it deserves please book accordingly.

Braids Specific:


Q:Do I have to come with my hair washed?

A: No. A thorough scalp and hair analysis, Shampoo, Conditioner, is included.


Q: How long does the braids last?

A: While every situation differs based on technique, lifestyle and personal needs braids are considered protective styles and can give in most case longevity.


Q: Does your braids hurt?

A: While everyone have a different level of sensitivity that question is subjective to the type of braids done. I've been trained and am experienced in braiding in such a way that goes with your natural growth pattern and when extended to not use more hair on any one section than needed to achieve any style. Extended feed-ins or Individual Box braids will cause the most initial tension while braiding as the braiding hair is attached at the base of the scalp thus creating more firmness than most other techniques.


Q: Do I have to bring my own hair?

A: No, as an added convenience all extensions rather human hair or braiding hair is included with in the service prices.


Q: what is the difference between Knotless and Individual Box Braids?

A: Box (individual box) Braids are created with free parting that creates fullness and volume and often times last a bit longer. Box braids also begins with the extended hair at the base of the scalp often times creating a bit more tension in the scalp for a couple days. Wear time is 10 12 weeks depending growth and home up keep. Knotless braids are started with your natural hair as the braiding hair will be fed in the duration until the desired length and or fullness is reached. Knotless braids also creates a more sleek, natural and flexible styles preventing less tension and usually can be worn in a bun same day. Wear time is 6-8 weeks depending growth and home upkeep.


Your Text Here

Extensions Specific:


Q: Will extensions damage my hair?

A: No, extensions are applied properly by a trained licensed professional, you will not experience damage if you are following recommended care and maintenance from your professional. There is a method / technique for everyone based on Lifestyle and at home maintenance, consultation prior to booking will help decide the best method of install for you.


Q: Can I exercise with extensions?

A: Yes, Please consult with your professional as it regards to your regimen to determine the best practice for your install and personal circumstances.


Q: Where does the hair come from?

A: Typically, hair used here at Noya's Hair Care Salon is that of its own brand. I do my best to source the purest form of extensions for your luxury installs, using textures that best match your natural texture.


Q: Will anyone be able to tell?

A: In order to conceal your extensions it is important to ensure that you consult with your professional prior to install discussing your regular habits and abilities in maintaining your your own hair and also acquiring the texture of hair closest matched to your own texture, color and or of desired wear.


Q: What is the best method for me?

A: Choosing the right hair extension method depends on your lifestyle, hair type, and budget, consult honestly with your professional.


Q: What can I expect to pay?

A: The cost of hair extensions varies depending on the method, type of hair, length and density you prefer. Check out the hair extension methods which gives you an idea of how much to budget for each method.


Q: How long does the hair last?

A: Depending on the method, the hair and your home upkeep most hair used for your luxury install can last 12 to 48 months with proper care and maintenance while being installed multiple times.